“MTA U For Managers & Supervisors”
June 5th or 6th, 2008
ow in its fourth year, MTA-U for
managers and supervisors is THE annual
source for developing leadership skills
and learning important human resources
responsibilities.
Competition and new technologies require
peak performance from you and your
employees. This one-day session will
train you on critical management topics
and innovative techniques.
Schedule
June 5th or 6th, 2008
9:00 a.m. – 4:00 p.m. (coffee breaks
and lunch provided)
Topics
De-Escalating Emotionally Charged
People
This follow-up to Bill Maloney’s MTA
Breakout Session last March will teach
you specific techniques to help manage
those difficult situations with both
employees and customers.
Industry Update & Tech Trends
See demonstrations of the latest
consumer electronics customers are
connecting to the broadband network.
See a live VOIP video call and hear a
live wireless VOIP call. Watch
video stream from a Slingbox. This fun
and fast-paced presentation serves as a
wake-up call: telecom has moved way
beyond voice.
Finance for Non-Accounting
Professionals
A thorough breakdown of financial
terms and processes for rural telcos,
underscoring the difference between
regulated and deregulated lines of
business. Participants learn how the
telco makes money. They are trained on
how to read and understand operating
statements, balance sheets, cash flow
statements, budgets and more.
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for more details - |
