July 12, 2013

July 12, 2013

In This Issue

Meetings and Events

MTA Updates

>> First-Ever Administrative Assistant Peer Group Summer Conference

>> Aggressive Dogs

People and Companies

>> Kiesling Accounting Seminar

MTA Staff

MTA President/CEO:
Brent Christensen
Team Leader:

Jacquie Jaskowiak
Event Planners:
Julie Cygan
Carissa Broderick
Member Services:
Chris Swanson
Janey Duntley
Administrative Assistant:
Lindsey Clancy

Stay up-to-date on daily happenings at the MTA offices by following us on Facebook. From peer group meetings to annual conferences and everything in between, get the scoop on what’s happening at our offices!

Meetings and Events

August 12, 2013: Pinnacle Golf Day

August 14-16, 2013: 2013 Telco Marketing Peer Group Summer Conference

August 28-29, 2013: Administrative Assistant Peer Group Summer 2013 Conference

September 11, 2013: 2013 Office Managers/Human Resources Peer Group Fall Conference

Back to top

Peer Group Bulletin
All MTA members are welcome to join a Peer Group

First-Ever Administrative Assistant Peer Group Summer Conference

Save the date for the Administrative Assistant Peer Group Summer Conference. Join us on August 28 & 29 at the MTA officesin St. Paul for our very first conference. This is a great way to network and learn about best practices from your colleagues. Plus, we will have an off-site ice breaker the night before the conference! Stay tuned for the agenda, registration and accommodations; they will be sent out the first week of July. Make sure to mark your calendar – you don’t want you to miss out on this event! If you have questions, please feel free to contact the planning committee:

Lindsey Clancy – lclancy@mnta.org
Karin Jahnke – kjahnke@fedtel.net
Sue Jensen – sue.jensen@parkregion.com

Would you like to be added to a Peer Group listserv?

Email Jacquie at jacquiej@mnta.org to be added – please specify which listserv(s) you would like to join:

Administrative Assistant
Customer Service (CSR)
Office Managers (OM)
Human Resource (HR)
Plant Superintendents (PM)
Telco Marketing (TMG)

Back to top

Safety Corner

Aggressive Dogs

Each year in the U.S. there are more than 4 million dog bites. Our customer premise visits put us in close proximity to many dogs and we have certainly have had more than our fair share of run-ins with aggressive dogs.

By following the guidelines outlined below, we can prevent most dog bites. Reducing the incidence of these bites in our work operations will require responsible pet ownership as well as appropriate conduct by people in the presence of dogs. Seeing as we cannot always count of responsible dog owners, the following tips will help to give us the edge when we encounter an aggressive dog.

How to Avoid Being Bitten
Allow dogs their own space. Dogs that are sleeping, eating, or caring for puppies should not be disturbed because they could react with aggression to defend themselves, their food, or their offspring.

Avoid strange dogs. Because the temperament of a strange dog is not known, and because any fenced-in or tied-out dog is prone to protect its territory, it is best to leave such dogs alone.

Walk steadily past a dog, never run. If you think a dog may attack you, remain motionless and quiet and look over the dog’s head until the dog leaves you. Then back slowly away until the dog is out of sight. Screaming and running excites the dog’s chase response, and direct eye contact makes matters worse in this situation by challenging the dog’s dominance.

Protect yourself. If a dog does attack, "feed” it a clipboard, handset, shovel, jacket, or anything else into which he can sink his teeth; should you end up on the ground, curl into a ball and put your fists over your ears. Try to be still and quiet, as screaming and thrashing will further agitate the dog.
The Do's:

  • If a dog approaches you, stand still like a tree and don’t look at the dog.
  • If the dog’s owner is close by, wait until they reach the dog and restrain it before you continue on your way.
  • Recognize when a dog seems fearful or aggressive by noticing the dog’s body language and behavior.
    • Relaxed: The dog’s ears are forward or sideways. The dog is often wagging its tail (but be careful: a wagging tail is no guarantee that the dog is friendly!).
    • Fear: The dog’s ears are back, its tail is low or between legs, and it may be cowering.
    • Aggressive: The dog is growling, the hair on its back is standing up, its body is stiff, and it may be staring or have bared teeth.
  • If you fall to the ground in the presence of a threatening dog, curl into a small ball like a stone and wrap your hands and arms around your head. Be quiet and remain still until the dog has left before you get up.
  • If a dog bites you, tell your supervisor immediately and seek medical attention.

The Don'ts

  • Never approach a dog you don’t know.
  • Do not run when an unfamiliar dog approaches you!
  • Never enter a fenced area if a dog is in the yard, unless the dog’s owner accompanies you.
  • Do not approach a dog that is tied up.
  • Never reach over or through a fence or a car window to pet a dog, even one you know well.
  • Never approach a dog that is eating, chewing on a bone or toy, or sleeping.
  • Never take anything away from a dog.
  • Never approach an injured dog; get help instead! Dogs that are in pain are likely to bite even if they have never bitten previously.

What to Do if a Bite Occurs
Obtain medical attention. Wash any wounds and see a physician. It is a legal requirement that the bite be reported by attending physicians to law enforcement. An accurate description of the dog and its location will enable an Animal Control warden to contact the owner, quarantine the dog, and take other appropriate actions.

Most dogs that are around today are people-friendly, but remember; more than 4 million people are bitten each year by dogs. Be sure your children know what to do, too. We also need to keep close track of our own pets to ensure the safety of others.

Have a Safe Summer!

Dan Berg, M.S.
Lead Safety Consultant

Back to top

People Companies

Kiesling Accounting Seminar

August 8-9, 2013
Grand Harbor Resort & Convention Center
Dubuque, IA

Kiesling is pleased to announce the Session Topics for this year’s Accounting Seminar, which will be held August 8-9 at the Grand Harbor Resort and Convention Center in Dubuque, Iowa.

General Sessions

  • Forecasting and Business Strategy
  • Telecom Roundtable
  • Economic Outlook

Breakout Sessions

  • Accounting & Auditing Update
  • Accounting for Plant
  • Accounting Potpourri
  • Benefits – Trends & Strategies
  • Cost vs. Average Schedule
  • FCC Waiver Process
  • Financial Statement Analysis
  • 2014 HealthCare Reform
  • I-Wireless Report Accounting
  • NECA Reporting
  • Regulatory Update
  • Sharing of Assets & Resources
  • Tax Update
  • Microsoft Office Tips & Tricks

Who Should Attend?
Telco accountants, accounting assistants, general managers, assistant general managers, and office managers working for independent commercial or cooperative carriers and those working in related fields with interest in the topics presented.

For more information, visit Kiesling’s website or contact Debbie Smith at dsmith@kiesling.com, 608-664-9110.

Do you have an announcement for People & Companies? Send an e-mail to MTA at info@mnta.org or fax to 651-290-2266.

Back to top

Is there someone in your organization who you would like to add to the distribution list? Send their name, company and email address to info@mnta.org and we'll add them to the list.

News Bytes is intended for MTA members. Redistribution is limited to internal audiences only. If you wish to be removed from the MTA email list, you may unsubscribe here.

© Copyright 2013
Minnesota Telecom Alliance
1000 Westgate Drive, Suite 252 | St. Paul, MN 55114-8679
www.mnta.org | Tel: 651-291-7311 | Fax: 651-290-2266 | Email: info@mnta.org