2019 Fall MTA Customer Service Peer Group Conference
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 Export to Your Calendar 9/11/2019 to 9/12/2019
When: September 11-12, 2019
Where: United States
Contact: Betsy Bignall
800.343.8086 x1810


Online registration is available until: 9/11/2019
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2019 Fall MTA Customer Service Peer Group Conference

September 11-12  |  Minneapolis Marriott City Center

Registration Rate:  $150

Lodging:

Reservations: Minneapolis Marriott City Center
For room reservations call: 866-315-9403 or 612-349-4000 

Room rate of $114 under the Minnesota Telecom Alliance block, available until August 21, 2019.

Agenda

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Wednesday September 11

Welcome, Introductions & Announcements

1 :30pm -3:30pm

Kristen Brown, Motivational Keynote Speaker

The Happy Hour Effect: Twelve Secrets to Minimize Stress and Maximize Life


3:30pm -4:15pm

MTA Update, Brent Christensen MTA


6:00pm -8:00pm

Fun on the Roof at Brits Pub

1110 Nicollet Mall Minneapolis, MN 55403
Join us for beverages and lawn bowling.


Thursday September 12

7:30am -8:45am

Breakfast (Included with hotel stay)


8:45am

Registration/Welcome & Announcements


9:00am -9:45am

Peer to Peer Breakout Session & Team Building Exercises

Please bring two topics for discussion per company. Topics will be placed into an idea jar and selected at random for discussion.


9:45am -10:00am

Break


10:00am -12:00pm

Michelle Backes

Michelle is WNBA chaplain of the Minnesota Lynx, an educator and mentor to many. She is a Senior Certified Consultant at Trust Edge Leadership Institute where the mission is to develop trusted leaders and organizations.


12:00pm -1:15pm

Lunch-Fogo De Chao (Included in registration)


1:15pm -2:15pm

Michelle Backes

Continued


2:15pm -2:30pm

Prizes & Closing Remarks




Bring around 40 trinkets from your company and a door prize from each attendee.

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